Translated leases and other important documents to be signed by incoming Arabic speaking residents

Aided the leasing team in bridging cultural gaps to improve customer service with Arab residents

Wrote notices and resident letters to be dispersed to over 80 families

Created and implemented new system for maintenance requests that caters to Arabic speakers and culture

Giving property, facilities and apartment tours for potential residences

Open Innovation projects to collect, filter and study new ideas (Fikra University Project).

Created a WBS (work breakdown structure) for Fikra University project using Microsoft Projects.

Planned and scheduled a campaign across 40 universities across U.A.E. for (Fikra University project).

Developed a risk analysis for the project to facilities our campaign across universities.

Conducted all kinds of stockholders meeting to negotiate my projects position and strategy.

Internal Innovation projects to attract innovative ideas from Etihad’s employs (iFikra Project).

Project searches and conducting prove of concepts for some of the product ideas brought up by iFikra project.

Giving internal and external presentations about Etihad innovation projects & programs.

Conduct and facilitate meeting between idea owners and subject matter experts and provide financial, technical, and spiritual support to the creative minds within the organization.

Worked within across functional teams to implement ideas that were raised.

Had meetings with many software developers to create websites/apps and platforms for the projects and ideas.

Handling all the strategical planning, financial and operational side of the E-commerce business.

Building websites and integrating all features and tools and capabilities to the online store.

People management and hiring and monitoring by KPIs, planning carrier paths and quartier reviews.

Sourcing products and operating online stores and controlling Google Ads, Facebook Ads and SEO.